I saw the February cover of the Journal of Accountancy and was reminded of a conversation over lunch with a couple of business colleagues several weeks ago. We were talking about our jobs and what was going on with work. Nothing really exciting … just basic chit-chat about projects we were working on.
I was in the middle of talking about some of the things I was currently working on at work when one of my colleagues looked at me and said, “you really like your job.” For some reason, that statement totally caught me off guard. I get up and go to work every day, but don’t consciously think about whether I like my job. But it must be outwardly apparent to others that I do when I talk about it.
So, I started thinking about my job and what makes me like it. Of course, there were the easy things, like the fact that I genuinely like my co-workers, and also the fact that we have a great work environment that includes plenty of flexibility for work-life balance. I like the culture around our office too. We are often pushed out of our comfort zones and challenged, but not without knowing there is a safety net to catch us if we don’t succeed. In other words, it’s safe to fail, and that’s important when you’re trying to be innovative. And off course there’s some fun stuff mixed in, like crock pot cooking contests.
I know we’re not doing something heroic or life changing here at the Society, but I believe what we do is meaningful, because we are helping our members succeed by professionally and even personal. We actually have a staff core competency of “member love,” which sounds a little cheesy, but it serves as a reminder that we are all here to ensure we interact with members to create a positive and memorable experience, which means more than just simply providing good customer service to members.
It’s that element of personal touch and relationship building that makes a difference. Both from the staff side and to the members we interact with. Everyone here takes that charge very seriously and staff often goes above and beyond to help members have that positive experience we’re constantly striving for. And I know members appreciate the extra effort.
It’s nice to go home at the end of the day and feel like you’ve done something to make someone’s life a little bit better in one way or another. Rarely a day goes by when I don’t have that feeling. Ultimately, I think that is what I really like about my job … just feeling like I’ve made a difference.
What do you like about your job? What do you look forward to every morning? Even on Monday mornings? And if it’s not already a great place to work, what suggestions could make it better?